FAQ

How often will I get this box?

All orders are prepaid subscriptions. 1st order ships within the first 5 days. The following orders ship within our subscription time frames.

Box of Sensory Toys ship monthly during the 1st week of each month. This is how the time frame works:

Example:
Charged on Oct. 11th
Shipped the 1st week of November. 
Package arrives to you by the 2nd week of November. 

*See individual subscriptions for more information. 

Skip a month or Cancel any time by logging into your Box of Sensory Toys account. 

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What age are these boxes best suited for?

Most VIP Box of Sensory Toys clients are school-aged, approximately 4-9 years old. Fidget Toys Subscriptions are curated for tweens from approximately 8-14. Teen boxes are for tweens, teens and some young adults. The Sensory Plus box is for school aged children from K-5th grade.

The child's emotional and developmental age is more important than the biological age, when choosing a subscription box.  

Many kids, tweens, teens and even adults love our fidget toy boxes. VIP boxes are packed with tools and toys for families with more than one child who seek quality sensory tools and toys for therapeutic needs or personal fun. Teen Boxes are for teens seeking quality sensory tools or for teens seeking a unique gift, but who require less shipments. Sensory Plus is aimed or school or therapy groups, homeschools and families with several children, who require less shipments.

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What ability are these boxes best suited for?

Our boxes have items that are recommended for children of ALL abilities, including typically developing kids.
 We specialize in choosing items and toys, which are helpful, productive or beloved by children with sensory processing needs, such as children with Autism, ADHD, SPD (Sensory Processing Disorders), anxiety and more, but ALL children may benefit from sensory play.  
Even adults can self-regulate with sensory items, if you are so inclined to choose a box for yourself. We don’t mind…in fact, we also play with or use these sensory items ourselves!

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What's your box inspiration?

A new whimsical, child-friendly theme is lovingly chosen each month to inspire the curation of our box. Inside are an assortment of sensory based toys and items along with an inspirational quote and toy details.
We strive to create a magical experience, and our inspiration comes from our imagination. We hope you love our boxes.
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What's in the box?

All of our toys, books and tools are chosen based on therapeutic or skill building abilities. 

Toy examples may include hand/body fidgets, tactile toys, glow-in-the-dark toys, LED toys, activities for fine motor skill-building, stress balls or putty, aromatherapeutic items or toys, toys to improve sensory processing, oral motor and/or gross motor skills.

 

Our items may help with a child’s self-regulation, anxiety and focus. As always, please seek the advice of your child’s pediatric therapist or doctor for medical or therapeutic advice. 

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How often am I charged?

If you are on a recurring subscription, renewals will be posted to your credit card on or around the 11th of the month. Cancel anytime by logging into your Box of Sensory Toys account or write to rosa@boxofsensory.com. 

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Can I get just one box?

Yes. If you’d like to try out one of our boxes or send just one as a gift, you may select the Month-to-Month plan, but please remember to cancel after purchase. Most customers gift a 3 or 6 month subscription, and during the holiday the 6-month or annual is the most popular prepay plan for every box. 

You can also go to our SHOP section and choose one of the one-time boxes.

 

How do I cancel or skip a month?

Feel free to cancel or skip a month by logging into your account.  If the subscription has already been renewed, please note that your cancellation will be for the following month after the end of subscription.

Cancellations must be requested by the 11th of the prior month (or before your payment goes through) to cancel your subscription that will ship 2 weeks later during the 1st week of the following month.

If you need assistance, please email Support@BoxofSensory.com or Rosa@BoxofSensory.com